{"product_id":"dji-pocket-4p-dji-care-refresh-1-year-plan-card","title":"DJI Pocket 4p - DJI Care Refresh 1-YEAR Plan Card","description":"\u003ch2\u003eDJI Care Refresh 1-Year Plan for Osmo Pocket 4 - one year of replacement service\u003c\/h2\u003e\n\u003cp\u003eThe DJI Care Refresh 1-Year Plan for Osmo Pocket 4 provides a year of replacement service for owners who want a clear route to support after accidental damage. It’s a service plan, not an accessory for filming: its value is in the replacement process and the support available during the plan period. If an accident damages your camera, you can request a replacement for an additional fee. DJI covers shipping in both directions for returns connected with a replacement, and replacement units are new or equivalent to new in performance and reliability. That can matter when your Pocket camera is part of a trip, a family occasion or a regular filming routine and damage interrupts your plans. The plan also gives customers access to DJI’s technical support channels by online chat and telephone. This is a sensible option for Osmo Pocket 4 owners who want a defined service route for accidental damage rather than relying on informal repair arrangements. The conditions for buying the plan depend on whether the device is newly activated or already has DJI Care Refresh, so check the eligibility details below before purchasing.\u003c\/p\u003e\n\u003ch3 data-section=\"features\"\u003eWhat it does\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOne-year service period:\u003c\/strong\u003e The plan runs for one year, giving Osmo Pocket 4 owners a defined period in which to use the included DJI Care Refresh service. It’s a straightforward term to consider when planning how long you want this additional service in place.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccidental-damage replacements:\u003c\/strong\u003e When an accident damages the covered product, DJI offers a replacement in exchange for an additional replacement fee. This provides a replacement route rather than leaving you to arrange the next step independently.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTwo-way shipping covered:\u003c\/strong\u003e DJI pays the shipping costs in both directions when a product is sent back as part of the replacement process. That detail applies to the return and delivery stages of the replacement service.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNew or equivalent replacement units:\u003c\/strong\u003e Replacement products are new or equivalent to new in performance and reliability. The service therefore focuses on a working replacement, not on sending back the damaged product in its original state.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDJI technical support:\u003c\/strong\u003e Online chat and telephone support are available through DJI’s technical service channels. You can use those channels for assistance with the service and its process.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFor Osmo Pocket 4:\u003c\/strong\u003e The plan information identifies the covered product as the Osmo Pocket 4. Make sure this is the device you’re purchasing the plan for.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReplacement-service focus:\u003c\/strong\u003e This card provides access to DJI Care Refresh rather than adding a physical camera accessory. Its use is tied to the service terms and eligibility requirements.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-section=\"extra\"\u003eGood to know\u003c\/h3\u003e\n\u003cp\u003eFor a first purchase, the product must be new and not yet activated, or activated within the previous 48 hours. Existing DJI Care Refresh customers may extend their service with a one-year plan within 15 days after the current service ends. If you don’t meet the stated purchase or extension conditions, DJI offers online video verification of the product. After approval, the plan must be purchased within 72 hours of receiving the purchase notification. These timing requirements are worth noting, since eligibility and the purchase window are part of getting the plan in place.\u003c\/p\u003e\n\u003ch3\u003eWhat's Included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDJI Care Refresh 1-Year Plan for Osmo Pocket 4\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBrand: DJI\u003c\/li\u003e\n\u003cli\u003eModel: Care Refresh 1-Year Plan for Osmo Pocket 4\u003c\/li\u003e\n\u003cli\u003eType: Service plan card\u003c\/li\u003e\n\u003cli\u003eService period: 1 year\u003c\/li\u003e\n\u003cli\u003eReplacement: Available for accidental damage for an additional fee\u003c\/li\u003e\n\u003cli\u003eShipping: Covered by DJI in both directions for replacement returns\u003c\/li\u003e\n\u003cli\u003eSupport channels: Online chat and telephone\u003c\/li\u003e\n\u003cli\u003eInitial purchase eligibility: New and not activated, or activated within 48 hours\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"DJI","offers":[{"title":"Default Title","offer_id":57453480280404,"sku":"DJI-CR-POCKET4P-1Y","price":41.75,"currency_code":"EUR","in_stock":false}],"url":"https:\/\/www.htf-store.com\/products\/dji-pocket-4p-dji-care-refresh-1-year-plan-card","provider":"Hard to Find Camera Store","version":"1.0","type":"link"}