{"product_id":"dji-care-refresh-1-year-plan-pocket-2","title":"DJI Care Refresh 1 Year Plan Pocket 2","description":"\u003ch2\u003eDJI Care Refresh 1 Year Plan for Pocket 2\u003c\/h2\u003e\n\n\u003cp\u003eThe DJI Care Refresh is a comprehensive one-year damage insurance for your DJI Pocket 2 device, ensuring your action-camera is well-covered. This insurance policy promises to cover a majority of the repair costs that might accrue due to a fault, misuse, collision, or even water damage, thereby offering a cost-effective alternative to self-repairs. With this insurance, you have the opportunity to replace two components annually at a nominal fee. In addition, DJI Care Refresh access guarantees expert advice on your products as and when required, with the bonus of free shipping on all products. Also, there's an option to opt for DJI Care Refresh EXPRESS for expedited assistance.\u003c\/p\u003e\n\n\u003ch2\u003eRegions:\u003c\/h2\u003e\n\u003cp\u003e The DJI Care Refresh policy is available for those residing in the following regions: United States; Canada; Europe; Switzerland; Norway; United Kingdom, Australia; Japan; Hong Kong; Taiwan; and China.\u003c\/p\u003e\n\n\u003ch2\u003eActivating DJI Care Refresh Card\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eVisit the activation page at: support.dji.com\/care\/active\u003c\/li\u003e\n\u003cli\u003eEnter your DJI Pocket 2 serial number, DJI Care Refresh activation code, and personal details.\u003c\/li\u003e\n\u003cli\u003eA DJI Care Refresh agreement will be forwarded to your email.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch2\u003eInsurance conditions:\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eThe action-camera must be either unactivated or newly activated.\u003c\/li\u003e\n\u003cli\u003eDJI Care Refresh activation should occur within 30 days of purchase.\u003c\/li\u003e\n\u003cli\u003eRepairs are solely valid in the stipulated regions.\u003c\/li\u003e\n\u003cli\u003eThe DJI Care Refresh policy is ineffective for DJI Pocket 2 OUTLET items.\u003c\/li\u003e\n\u003cli\u003eThe DJI Care Refresh period spans one year (12 months).\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eRepair Process Overview\u003c\/h2\u003e\n\u003cp\u003eThe repair process follows these five step:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eContact DJI in the event of damage or defect at: www.dji.com\/support. You will find instructions on shipping your defective or damaged DJI Pocket 2.\u003c\/li\u003e\n\u003cli\u003eSubmit a repair request at: www.dji.com\/service\/repair\u003c\/li\u003e\n\u003cli\u003eThe request is sent to the DJI Repair Center.\u003c\/li\u003e\n\u003cli\u003eYou then pay a nominal fee for the replacement, €29 for the first time and €39 for the second time.\u003c\/li\u003e\n\u003cli\u003eYour repaired DJI Pocket 2 is free shipped back to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch2\u003eImportant Notes:\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eYou will need to own the DJI Pocket 2 and offer it for repair. DJI does not compensate in case of loss of the action-camera.\u003c\/li\u003e\n\u003cli\u003eStay in direct contact with DJI. Handling the repair process through Kamera Express may result in logistical delays.\u003c\/li\u003e\n\u003c\/ul\u003e\n","brand":"DJI","offers":[{"title":"Default Title","offer_id":53699676897620,"sku":"CP.QT.00004101.01","price":26.53,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0780\/2493\/3716\/files\/CP.QT.00004101.01_01_1ebc3f8c-fbb3-4bff-9284-c62fd675f89e.jpg?v=1770669922","url":"https:\/\/www.htf-store.com\/zh\/products\/dji-care-refresh-1-year-plan-pocket-2","provider":"Hard to Find Camera Store","version":"1.0","type":"link"}