DJI Pocket 4p - DJI Care Refresh 1-YEAR Plan Card

DJI Care Refresh 1-Year Plan for Osmo Pocket 4 - one year of replacement service

The DJI Care Refresh 1-Year Plan for Osmo Pocket 4 provides a year of replacement service for owners who want a clear route to support after accidental damage. It’s a service plan, not an accessory for filming: its value is in the replacement process and the support available during the plan period. If an accident damages your camera, you can request a replacement for an additional fee. DJI covers shipping in both directions for returns connected with a replacement, and replacement units are new or equivalent to new in performance and reliability. That can matter when your Pocket camera is part of a trip, a family occasion or a regular filming routine and damage interrupts your plans. The plan also gives customers access to DJI’s technical support channels by online chat and telephone. This is a sensible option for Osmo Pocket 4 owners who want a defined service route for accidental damage rather than relying on informal repair arrangements. The conditions for buying the plan depend on whether the device is newly activated or already has DJI Care Refresh, so check the eligibility details below before purchasing.

What it does

• One-year service period: The plan runs for one year, giving Osmo Pocket 4 owners a defined period in which to use the included DJI Care Refresh service. It’s a straightforward term to consider when planning how long you want this additional service in place.
• Accidental-damage replacements: When an accident damages the covered product, DJI offers a replacement in exchange for an additional replacement fee. This provides a replacement route rather than leaving you to arrange the next step independently.
• Two-way shipping covered: DJI pays the shipping costs in both directions when a product is sent back as part of the replacement process. That detail applies to the return and delivery stages of the replacement service.
• New or equivalent replacement units: Replacement products are new or equivalent to new in performance and reliability. The service therefore focuses on a working replacement, not on sending back the damaged product in its original state.
• DJI technical support: Online chat and telephone support are available through DJI’s technical service channels. You can use those channels for assistance with the service and its process.
• For Osmo Pocket 4: The plan information identifies the covered product as the Osmo Pocket 4. Make sure this is the device you’re purchasing the plan for.
• Replacement-service focus: This card provides access to DJI Care Refresh rather than adding a physical camera accessory. Its use is tied to the service terms and eligibility requirements.

Good to know

For a first purchase, the product must be new and not yet activated, or activated within the previous 48 hours. Existing DJI Care Refresh customers may extend their service with a one-year plan within 15 days after the current service ends. If you don’t meet the stated purchase or extension conditions, DJI offers online video verification of the product. After approval, the plan must be purchased within 72 hours of receiving the purchase notification. These timing requirements are worth noting, since eligibility and the purchase window are part of getting the plan in place.

What's Included

• DJI Care Refresh 1-Year Plan for Osmo Pocket 4

Technical Specifications

• Brand: DJI
• Model: Care Refresh 1-Year Plan for Osmo Pocket 4
• Type: Service plan card
• Service period: 1 year
• Replacement: Available for accidental damage for an additional fee
• Shipping: Covered by DJI in both directions for replacement returns
• Support channels: Online chat and telephone
• Initial purchase eligibility: New and not activated, or activated within 48 hours