DJI Care Refresh Card - 1-YEAR Plan - DJI RS 4 (Combo)

DJI RS 4 Coverage with the DJI Care Refresh One-Year Plan

Give your DJI RS 4 the enhanced protection it needs with DJI’s Care Refresh yearly plan. This premium one-year coverage from the manufacturer guards your device against any accidental damage. The insurance covers damages due to malfunctions, water invasion, signal interruptions, or any unforeseen incidents. This plan entitles you to switch components twice each year. Additionally, the Care Refresh package provides you with expert consultation for your products whenever required and includes free shipping services. Choose the EXPRESS option for a quick repair turnaround time, so you can get your device up and running in no time. This insurance package is available for purchase in Asia, Europe, Australia, and North America.

How to Activate DJI Care Refresh

To activate your DJI Care Refresh Plan, follow these steps:

• Visit the activation page: support.dji.com/care/active
• Enter the following details:
• Gimbal serial number
• DJI Care Refresh activation code
• Your personal information
• Upon completion, the DJI Care Refresh agreement will be sent to your email

Terms and Conditions

There are a few terms and conditions you need to meet for the DJI Care Refresh:

• The gimbal must be brand new and not activated yet
• Activate the Care Refresh within 48 hours of activating the gimbal
• Repairs are only applicable in the region where you purchased the gimbal
• The Care Refresh plan is not valid for OUTLET gimbals
• The Care Refresh plan is valid for 1 year (12 months)

Five-Step Repair Process:

Follow the steps below if a problem arises with your gimbal:

• Contact DJI at www.dji.com/support for instructions on how to send your damaged gimbal
• Submit an online repair request at www.dji.com/service/repair
• Your request will be forwarded to the DJI Repair Center
• Pay the replacement fees
• Your repaired gimbal will be shipped back to you free of charge

Points to Consider During the Repair Process

Please note:

• Only gimbals that can be repaired should be submitted. DJI will not compensate for lost gimbals.
• You are responsible for maintaining contact with DJI. You can also use Kamera Express, but this may cause logistical delays.